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X-LIC-LOCATION:America/New_York
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TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
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UID:event-137851@it-news-and-events.info
DTSTAMP:20260625T054719Z
DTSTART;TZID=America/New_York:20240105T130000
DTEND;TZID=America/New_York:20240105T140000
SUMMARY:InformationWeek: Going Beyond IT -- How to Make ESM a Reality
DESCRIPTION:Tuesday\, January 9th\, 2024: 1:00 PM to 2:00 PM\n\nWhen it com
 es to IT Service Management (ITSM) platforms\, many teams are looking to i
 mprove the lives (and productivity) or their IT service desk techs. These 
 teams often support multiple systems for HR\, marketing\, facilities and m
 ore\, in addition to the IT technology and tools. With Enterprise Service 
 Management (ESM) you can ease the drain on your IT resources and improve s
 ervice outcomes.\n\nhttps://cms.it-news-and-events.info/html/back-issues/?
 article=137851
URL:https://cms.it-news-and-events.info/html/back-issues/?article=137851
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