BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//it-news-and-events.info//calendar//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VTIMEZONE
TZID:America/New_York
X-LIC-LOCATION:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:19701101T020000
RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:event-148170@it-news-and-events.info
DTSTAMP:20260625T023820Z
DTSTART;TZID=America/New_York:20241004T140000
DTEND;TZID=America/New_York:20241004T150000
SUMMARY:AI Copilots in Contact Centers: Boosting Efficiency & Enhancing CX
DESCRIPTION:Wednesday\, October 9th\, 2024: 2:00 PM to 3:00 PM\n\nBy the en
 d of the session\, you'll gain insights into deploying copilot solutions t
 o elevate your contact center's performance.\n\nhttps://cms.it-news-and-ev
 ents.info/html/back-issues/?article=148170
URL:https://cms.it-news-and-events.info/html/back-issues/?article=148170
END:VEVENT
END:VCALENDAR