The View From A Retail CIO
Technative, January 11th, 2023
The rush into digitisation, the shortage of talent, and supply chain disruption is changing the role of the CIO for ever
The retail sector is just emerging from the backdrop of intense pandemic-induced digitisation, only to find itself in an environment with many more external pressures - from the tech talent shortage to outstanding technical debt and supply chain pressures.
Here, Neil Holden, Chief Information Officer, Halfords, reflects on the lessons Halfords has learned even before the pandemic, and offers some best practice advice to CIOs and CTOs as they plan and execute digitisation strategies in the current retail industry landscape.