The State Of Customer And Partner Experience At Red Hat 2022: See Your Feedback In Action
Red Hat News, February 28th, 2023
In part one of our three-part annual State of Customer and Partner Experience summary, we talked about how we listened to and collected feedback from our customers and partners in 2022.
In this article, we will highlight some of the key ways that we acted on this feedback in several areas of the business.
Technical support and Customer Portal enhancements
The Customer and Partner Experience (CPX) team partnered closely with the Customer Experience and Engagement (CEE) team throughout 2022 to improve customer experience in several ways.