For Wells Fargo, Solving For AI At Scale Is An Iterative Process
VentureBeat, March 14th, 2023
Wells Fargo, the 170-year-old multinational financial services giant, knows what it needs to do to scale AI across the organization. But that, according to Chintan Mehta, EVP and group CIO, is really just the beginning of the journey.
Implementing AI at scale is about artificial intelligence becoming a core component of any go-to-market product, he explained.
'It means there is no notion of a bolt-on AI,' he said, 'which by definition is not a behavior of AI at scale because in that context AI is not fundamental to the proposition you are building.'
Wells Fargo is not quite there yet, he emphasized. But Mehta believes that the company is at a point where it knows what it needs to do.