Large Organizations Are Embracing AIOps
DevOps.com, March 16th, 2023
A survey of 265 IT leaders found the primary reason organizations are applying artificial intelligence to IT operations (AIOps) is 60% is to improve service and application availability and performance (60%), followed closely by automation of operations (58%) and processes (54%).
Conducted on behalf of OpsRamp, a provider of an AIOps platform, the survey polled 138 IT leaders working for enterprise IT organizations and 127 representing managed service providers (MSPs). The organizations surveyed generated at least $25 million in revenue and have more than 500 employees. The survey found monitoring/native instrumentation (55%) ranked as the most important feature of an AIOps platform.
Bill Talbot, chief marketing officer for OpsRamp, said the survey suggested the initial reason organizations appear to be adopting AIOps is to improve monitoring and overall observability as IT teams continue to find simple tasks-such as discovering what is in their IT environments-challenging to achieve.