Social And Collaboration Software Spending To Reach $24.7 Billion By 2027
Gartner, March 17th, 2023
We've just released our latest forecast for end-user spending on social and collaboration software. We forecast that End-user spending on social and collaboration software in 2023 will be $14.5 billion, growing to $24.7 billion by 2027.
For this iteration, we combined Workstream collaboration with collaborative work management, employee communication applications, and general social/intranet products. These products share similar buyers and dynamics, making it logical to present them together. However, we do showcase separate growth rates for each sub-market and their trends.
The forecast is interesting this year in light of the COVID-19 pandemic's upheavals, which accelerated remote collaboration in many ways. While some of the sub-markets reverted to their prior trajectory, collaborative work management is best positioned to sustain its new path.