From CIO to CX SVP, Cisco's Jacqueline Guichelaar Takes a Road Less Travelled
CIO, March 29th, 2023
Throughout her more than 30-year career in the tech industry, Jacqueline Guichelaar has been a staunch advocate for leaning in and genuinely listening to customers in order to provide them with better experiences.
It's one of the many attributes that led her to eventually becoming global CIO with Cisco, where she charted a path that combined leading the company's strategy for digital transformation - including migrating 140,000 staff to remote working during COVID - focussed on 'simplification', while consulting on actual product design and development.
Yet after four 'amazing' years in the role, Guichelaar has taken up the position of SVP and general manager, customer experience overseeing APAC, Japan and Greater China.