6 Steps To Measure The Business Value Of IT
CIO, April, 5th 2023
Discussions about the organizational value of IT are becoming more prioritized. Here's how CIOs can better justify and communicate a convincing business case for IT.
IT is no longer perceived as a cost factor or a pure support function at many organizations, according to management consultancy 4C Group's Markus Matschi. And the digitization push during the pandemic accelerated this. But despite such advances, the question of the value contribution of IT isn't always clearly answered. 'Due to the increasing relevance and added value of IT in companies, it's essential for CIOs to not think in terms of costs, but value contributions,' says Matschi.