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All issuesVolume 301, Issue 3IT NewsESG

Inadequate Data Hurts ESG Efforts In More Ways Than One

CIODIVE, April 17th, 2023

Despite technological advances, inadequate data undermines corporate sustainability initiatives and erodes consumer trust, according to a Monday IBM report. The company surveyed 2,500 executives across 22 industries and more than 20,000 consumers in 34 countries.

While nearly three-quarters of executives believe their companies successfully communicated environmental, social and governance performance, only 1 in 5 consumers surveyed said they trust ESG reporting, down from nearly half two years ago.

Data deficiencies widened the gap between progress and perception, the report said. More than 2 in 5 executives ranked data as a top barrier to ESG progress. Similarly, only 2 in 5 consumers said they had sufficient information to make sustainable purchasing decisions.

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