How Enterprises Can Navigate Ethics And Responsibility Of Generative AI
CIO, Thursday, April 27,2023
As enterprises adopt generative AI, they must simultaneously mitigate inherent risks in areas such as ethics, bias, transparency, privacy and regulatory requirements. Here's how.
In a few short months, generative AI has become a very hot topic. Looking beyond the hype, generative AI is a groundbreaking technology, enabling novel capabilities as it moves rapidly into the enterprise world.
According to a CRM survey, 67% of IT leaders are prioritizing generative AI for their business within the next year and a half-despite looming concerns about generative AI ethics and responsibility. And 80% of those who think generative AI is 'overhyped' still believe the technology will improve customer support, reduce workloads and boost organizational efficiencies.