El Paso Electric Enhances Customer Service With Oracle Cloud
Red Hat News, Monday, May 1,2023
Major Texas utility plugs in Oracle Customer Cloud Service to enable smart meters, enhance customer experience, and simplify technology infrastructure
To better serve its 460,000 customers, El Paso Electric (EPE) has upgraded its customer information system to Oracle Utilities Customer Cloud Service. By migrating to an integrated customer billing and meter data management cloud platform, the utility created a foundation for enhanced service offerings that will also support its smart meter rollout. EPE teamed up with Oracle Consulting Services as a major participant in the implementation.