Priceline Charts Businesswide Generative Ai Deployments With Google Cloud
Google News, Tuesday, June 6,2023
Generative AI implementations to focus on creating enhanced travel experiences for customers and improved workflows for employees
Leading online travel agency, Priceline, and Google Cloud today announced that Priceline plans to deploy Google Cloud's generative AI technologies across both customer-facing and internal parts of its business. Customers will soon be able to engage with a new, generative AI-powered chatbot and will also begin to see more personalized offerings when searching for hotels worldwide. In addition, Priceline employees will benefit from increased and easier access to internal information, and realize productivity gains by using AI to automate some of their time-intensive coding and content generation tasks.