7 Key Questions CIOs Need To Answer Before Committing To Generative AI
CIO, Wednesday, June 21, 2023
When asked, IT leaders, and the companies they represent, must be able to immediately harness the power of generative AI, and understand, as well as manage, potential vulnerabilities, biases, and other risks to protect sensitive data and maintain customer trust.
Some companies use generative AI to write code and some use it to create marketing text or fuel chatbots. And then there are others like SmileDirectClub, that create images in order to answer the question of how to better serve their customers.
SmileDirectClub, the Nashville-based teledentistry company, uses generative AI to create teeth. Or, more specifically, to help people understand how their teeth can be corrected.
'We have a platform called the SmileMaker platform,' says CIO Justin Skinner. 'We take a photo of your teeth with your phone and we generate a 3D model representation and we can project with AI what a straightening plan would look like, how long it would take, and what it would look like when we're done.'