Gartner HR Survey Finds 77% of Employees Are Placing Increased Importance on Manager Support
Gartner, Thursday, June 22, 2023
More than three-quarters of employees report that it has become more important for them to receive support from their manager, according to Gartner, Inc. Simultaneously, managers are also facing increasing expectations from the organization, including new responsibilities brought on by hybrid work.
A December 2022 Gartner survey of more than 6,000 individual contributors and managers revealed that managers are twice as likely to report an increase in responsibilities versus individual contributors, compared to before the pandemic. For example, 35% of managers say they have more direct reports and 49% report that the complexity of their responsibilities has increased.
'In response, most organizations are trying to drive manager effectiveness by investing more in development programs to increase skills proficiency,' said Swagatam Basu, senior director in the Gartner HR practice. 'Unfortunately, a March 2023 survey of 98 HR leaders found only 25% feel confident their investments in manager development are working.'