Q&A: The Future Of AI And Banking
DDN News, Wednesday, July 5,2023
When it comes to artificial intelligence, banks are at a turning point. They are moving beyond the mere use of customer service bots and stepping into a promising new environment. Advanced AI applications are helping them do everything from predicting the market to stopping fraud.
Although the opportunity is vast, banks face resource- and data-related challenges in implementing such tech. Getting it right is crucial: The banks that excel with AI will gain a massive competitive edge over their industry peers.
To get a sense of where the industry stands and how banks can capture the promise and real business value of AI, we talked to DDN's Paul Wallace, for his perspectives on AI and the financial services industry. Here's what he had to say.