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All issuesVolume 304, Issue 1IT NewsOperations

How To Keep Your IT Infrastructure Invisible

DevOps.com, Friday, July 7,2023

IT infrastructure is critical. IT infrastructure enables businesses to run-from day-to-day operational execution to visionary strategic innovation and everything in between. What's interesting, though, is that people are only aware of it when there's a problem: HR can't access the payroll application, customers are complaining about how slow the transactional system is or this month's cloud bill was double what you expected it to be.

No one should notice a well-orchestrated environment, but once application performance slows or an outage occurs, people start to grumble. The same is true for IT infrastructure.

The Top Four Ways Your IT Infrastructure Can Become Undesirably Visible

Given the complexity of modern hybrid/multi-cloud environments and the applications they support, it's no surprise that countless things can go wrong-and when they do, your IT team takes the flack.

If your infrastructure is humming along nicely, that's a testament to the IT infrastructure team's hard work and expertise. Sadly, they don't get the recognition because it's all invisible to the rest of the organization. It's only when *BAM!* something happens that the team is scrutinized.

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