Enterprise Connect: Transforming the Customer Experience (July 20th)
Thursday, July 20th, 2023: 11:00 AM to 5:00 PM
Contact center and related technologies are transforming the customer experience, providing AI-driven features, customer data integrations, and cloud-based architectures that offer enterprises next-generation capabilities.
But actually making the vision a reality - implementing its many elements - is anything but simple. In this digital summit, subject matter experts will help you build the strategic vision for transforming your CX technology; they'll also get down into the weeds and help you make the right decisions to ensure that the technology works as intended and produces real ROI and differentiation with the customer.
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