Automation-As-A Service: Transforming Business And IT Organizations
Dell Technologies, Friday, July 21,2023
See how Dell Site Reliability Engineering team is using automation to improve site operations and better serve customers.
Artificial intelligence is a rapidly growing field with applications across industries, focused on creating intelligent machines that can perform tasks typically requiring human intelligence. Transformation in technology, including the burgeoning field of AI, has delivered ever-increasing value to our digital world, and it would be hard to imagine life without it.
However, advancements in technology also create complex ecosystems with numerous dependencies. In order to keep complex ecosystems running with high availability and zero business impact, many still require human intervention to monitor and support around the clock. As ecosystems grow in scale and complexity, larger teams often become necessary to provide support. Furthermore, there are other IT challenges that organizations must address such as manual processes, cybersecurity threats and legacy systems, among others.