Digital Transformation: Signs Of Doom And How To Fix It
InformationWeek, Tuesday, July 25,2023
Digital transformations often fail. To remedy, invest in change management, empower your teams, assign ownership and accountability, keep course-correcting.
Many digital transformations fail to deliver the value initially promised -- according to Forbes, the risk of failure in digital transformation is 84%. Instead of cost savings and lowered stress, they often serve up budget overruns, extended timelines, exhausted teams, and frustrated executives ready to throw their hands up and walk away.
The root causes of these failures include lack of agreement on business outcomes; inability of technologists to translate story into non-technologist language; lack of training for internal users; lack of control over external vendors; and more. Largely, these are not related to the digital technology itself, but rather to people, actions, and decisions made.