Announcing Veeam's 2023 Net Promoter Score: A Benchmark In Industry Excellence
Veeam News, Monday, July 31,2023
What makes Veeam's NPS industry leading? Look at how it compares with some of the top brands worldwide:
The comprehensiveness of our NPS approach
Some companies only utilize NPS to measure effectiveness of certain parts of their business, such as customer support, or product satisfaction. What stands out from our score is the comprehensiveness and breadth in who we surveyed and what we asked. Here are a few quick facts on our NPS:
Uncovering insights from the 2023 customer satisfaction study
In our 2023 customer satisfaction study, we surveyed Veeam users across all geographies and market segments (over 4,000 survey respondents!).