Empowering Customer Experiences Through Digital Transformation
CxOTalk, Friday, August 4,2023
Join CXOTalk episode 800 with Mojgan Lefebvre, EVP at Travelers, to explore the profound impact of digital transformation on creating exceptional customer experiences.
Digital transformation isn't just about technology; it means enhancing the way customers experience a brand. This episode of CXOTalk brings Mojgan Lefebvre into the spotlight. As the EVP and Chief Technology and Operations Officer at Travelers, she's at the helm of integrating cutting-edge technology with customer-centric strategies.
Travelers, a key player in the insurance world, continually pushes the envelope in using digital tools to better serve its clients. Mojgan will share insights on how these digital shifts impact customer interactions and what it means for the industry's future.
Tune in for a deep dive into the world of digital transformation through the lens of customer experience with a leading industry expert. Our guest co-host for this episode is QuHarrison Terry, the Chief Growth Officer for the Mark Cuban Companies.