GenAI Outranks Cloud As Business IT Strategic Priority
ComputerWeekly, Tuesday, August 29,2023
Enterprise Strategy Group research on the use cases for generative AI shows it as strategic for corporate IT, with impacts on customer experience, software development and IT Ops
Enterprise Strategy Group (ESG), an IT analyst firm owned by Computer Weekly publisher TechTarget, has published research about generative AI (GenAI) enterprise use cases that shows the concept ranking higher than sustainability and cloud migration as a strategic priority for enterprise IT globally.
According to the research, 9% of those surveyed identified the use of GenAI as a top strategic initiative, marginally ahead of cloud (8%) and sustainability (7%). Arguably, the technology will also have an impact on the top five initiatives the report puts forward. These are cyber security resiliency (19%), digital transformation (19%), cutting costs (16%), automation (11%), and application modernisation (11%).