IBM Addresses Data Incident For Janssen Carepath Database
IBM News, Wednesday, September 6,2023
IBM is notifying Janssen CarePath customers and users of an incident involving unauthorized access to personal information contained within a database used on the Janssen CarePath platform, a patient support platform that offers savings options and other patient support resources.
IBM is a service provider to Johnson & Johnson Health Care Systems, Inc. ('Janssen'). IBM manages the application and the third-party database that supports Janssen CarePath. Janssen recently became aware of a technical method by which unauthorized access to the database could be obtained.
Janssen then immediately notified IBM, and, working with the database provider, IBM promptly remediated the issue. IBM also undertook an investigation to assess whether there had been unauthorized access to the database. While IBM's investigation identified, on August 2, 2023, that there was unauthorized access to personal information in the database, the investigation was unable to determine the extent of that access.