You Asked. We Acted: Acting On Your Feedback From Red Hat Summit 2023
Red Hat News, Friday, September 8,2023
This year at Red Hat Summit, we spoke with more customers and collected more feedback than ever before. Through activities like our live journey mapping exercise in the Expo Hall, in-depth interviews at our Executive Briefing Center, and more, we got a glimpse into how Red Hat Summit attendees feel about our products and services, and their overall experience with Red Hat.
In our previous blog, we provided an overview of how we collected feedback at Red Hat Summit this year. Since the event, our Customer Experience and Adoption team has worked with groups across Red Hat to ensure attendees' voices were heard and action was taken on this critical feedback.
One team that works to drive these enhancements is our Portfolio Lifecycle Management team, which includes product experience engineers. These individuals own and drive technical enhancements based on customer and partner feedback and work to influence product releases, ensure high-quality delivery, and improve the usability and interoperability of Red Hat products.