Telco AI Deep Dive: IBM sees genAI as a 'defining moment'
RCRWirelessNews, Monday, September 11,2023
Design, data, network and organizational strategies are key to effective telco AI adoption
Under its current CEO, IBM has put artificial intelligence (AI)-along with hybrid cloud, automation and security-at the center of its software and services strategies. Speaking with RCR Wireless News for the Telco AI Deep Dive series, IBM General Manager for Telco, Media, Entertainment and Distribution Stephen Rose stressed the far-reaching benefits AI can bring to communications service providers (CSPs). He also stressed the urgency of the situation, particularly in the context of CSPs who have as yet not realized material new service revenues despite the billions pumped into deploying 5G networks.