The 'Great Retraining': IT Upskills For The Future
CIO, Monday, September 18,2023
With IT talent in short supply, a wave of reskilling and advancement opportunities are creating new pathways into and within IT while helping organizations shore up gaps in critical technology areas.
Maggie Chavarin is no stranger to reinventing her career. She joined Synchrony more than a decade ago in a Merchants Services role that allowed her to be a work-from-home mom. When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony's intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.