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All issuesVolume 306, Issue 4IT NewsCxO

6 IT Rules Worth Breaking - And How To Get Away With It

CIO, Tuesday, September 26,2023

T is a discipline of policies, protocols, and firm guidelines. But sometimes breaking bad is the only logical thing to do. Here's how to do so while mitigating risks.

There comes a time in every IT leader's life when a key decision must be made: whether to follow an established rule or, as a matter of necessity, break precedent and embark on an alternate course.

Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk, observes Ola Chowning, a partner at global technology research and advisory firm ISG. 'Breaking a rule often happens after the CIO weighs the risk of removing or retaining a mandate,' she notes. 'Both options represent some level of financial, regulatory, or performance risk.'

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