Artificial Intelligence And A New Era Of Human Resources
IBM News, Monday, October 9,2023
Artificial intelligence (AI) can help usher in a new era of human resource management, where data analytics, machine learning and automation can work together to save people time and support higher-quality outcomes.
As AI technology moves beyond automation to augmentation, companies may be looking at how AI tools can make the work of human resources (HR) better for employees and job seekers. It's not just about saving time; it's also about providing information, insights and recommendations in near real-time.
These conversations are happening as the workforce is undergoing a major change. According to a global study from the IBM Institute for Business Value (IBV), surveyed executives estimate that 40% of their workforce will need to reskill as a result of implementing AI and automation over the next three years. This shift is viewed as an expansion of job possibilities. In fact, 87% of respondents believe employee roles are more likely to be augmented than replaced by generative AI, with the effects varying depending on job function.