Pushing The Boundaries Of Procurement Customer Support With Innovations
SAP News, Wednesday, October 18,2023
In today's environment, customers are reevaluating how they use and source software solutions to run their business. The move from on-premise only solutions to the cloud is SAP's reality as a cloud vendor.
'Customers undergo a cloud transformation because they want to accelerate their time to realize business value and they want to take advantage of innovations faster,' says Rohan Patel, global vice president, Customer Support and Innovation, Product Support - Procurement, SAP. 'That's what helps them maintain a competitive edge. And they want to do this while decreasing overall cost and minimizing risk.'
This is where Real-Time Support from SAP can add real value. In this conversation, Patel gives insight into how SAP support can benefit procurement customers.