Preparing Your IT Team for Crisis and Building Resilience
Solutions Review, Wednesday, October 25,2023
Solutions Review's Contributed Content Series is a collection of contributed articles written by thought leaders in enterprise software categories. Josh Stephens of BackBox walks us through some best practices to train and prepare your IT team for crisis situations.
In today's rapidly changing world, organizations face various crises that can disrupt their operations, from natural disasters to human-created incidents. For an IT team, being prepared for such crises is crucial to ensure business continuity and mitigate the skyrocketing costs of outages. Last year, a staggering 25 percent of organizations reported that their most recent outage cost them over $1 million, with an additional 45 percent indicating costs between $100,000 and $1 million. With more than two-thirds of all outages costing more than $100,000, the business case for robust IT resilience is becoming increasingly compelling.
In this article, I will explore the best practices for preparing an IT team for crisis situations and highlight the key considerations that often go overlooked.