What Is A Digital Transformation Strategy? Everything You Need To Know
SearchCIO, Monday, November 6,2023
A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included.
A digital transformation strategy details how an organization will use digital technologies to continuously create new products, services, processes and engagement channels, as well as reengineer existing ones to meet ever-evolving customer needs and market conditions.
Ideally, a digital transformation (DX) strategy articulates what the organization wants to achieve and provides high-level direction as to how digital technologies will be used to reach those objectives. Business process improvement plans and any required shifts in organizational culture should also be included. "It needs to have enough detail so that the organization can understand it," said Joan Smith, managing director and global solutions lead at Protiviti Digital.