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All issuesVolume 308, Issue 3IT NewsCall Centers

Why Is AI-First Contact Center Solution Ringcx Flying Off The Shelves?

no jitter, Tuesday, November 14,2023

Since its announcement in August, 50+ deals have closed, two for 1,000+ agents. Credit a one-two punch of disruptive pricing and integrated AI for the sales success.

Three months ago, RingCentral announced a new, native CCaaS offering, RingCX, in August 2023. A little over a week ago, during RingCentral's quarterly earnings call on November 6, CEO Tarek Robbiati reported in his prepared remarks that 'a Fortune 500 company partnered with RingCentral this quarter to solve critical internal communications use case for its employees that involve a purchase of over 25,000 MVP and 1,000 RingCX licenses.'

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