Yellow.ai Scales Generative AI-powered Chatbot and Voicebot Solutions Globally on AWS
Amazon News, Monday, November 20,2023
Global leader in conversational AI, which handles more than 12 billion conversations across more than 85 countries annually, uses generative AI to self-serve 90% of incoming customer queries, reduces operational costs by 20% by migrating to AWS
Amazon Web Services (AWS), an Amazon.com company, today announced that Yellow.ai, a global leader in conversational artificial intelligence (AI), has chosen AWS as its preferred cloud provider to power its generative AI-powered voicebot and chatbot solutions. These dynamic AI agents enhance the customer experience with goal-driven conversations with customers while comprehending their needs and providing highly personalized responses.