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All issuesVolume 308, Issue 4IT NewsCRM

VR Training Is Replacing Traditional Sales And Customer Service Training

Destination CRM, Monday, November 20,2023

Do you want to reduce employee training time, increase training effectiveness, and help employees gain experience and confidence? While many companies still provide traditional classroom training, increasingly trainers and trainees have turned to virtual reality (VR) training because of its many benefits...

  • VR training is scalable. Adding new VR headsets or additional training scenarios can be done quickly and cost-effectively.
  • VR training reduces the learning curve; employees like VR training and learn more. A recent PWC study found VR learning is four times faster than traditional learning, and VR learners were 275 percent more confident in their abilities versus learners who acquired knowledge via more traditional approaches.
  • VR training delivers positive financial impact. VR training programs save companies hundreds of thousands of dollars per year by reducing attrition rates, shortening onboarding costs, and reducing travel costs to various training facilities.

Here's how some companies have put this technology to use onboarding their employees...

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