8 Change Management Questions Every IT Leader Must Answer
CIO, Thursday, November 30,2023
Designed to speed adoption and achieve business outcomes, change management hasn't historically been a strength of IT orgs. It's time to flip that script by asking hard questions to hone change strategies.
Early in the pandemic CIO Ken Grady pinpointed a key challenge that has vexed IT organizations for the better part of a decade.
'We saw a tremendous acceleration and adoption in the use of new platforms to stay connected and keep our organizations moving forward,' Grady recalls of those early days navigating lockdowns. 'A few weeks in, my CHRO said to me, 'Wouldn't it be great if it didn't take a global pandemic to accelerate adoption of tools like this?''