How AI Is Radically Changing Business Process Management
SearchCIO, Tuesday, November 28,2023
Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling.
Business process management has had a long history helping enterprises with their process engineering efforts and digital transformation initiatives. Now, BPM is getting a big boost from AI.
"AI technology is rapidly advancing, making it possible to develop more sophisticated and effective AI-powered process discovery and automation solutions," said Jeff Springer, principal consultant at data and analytics consultancy DAS42. Many of these advancements, he added, are due to the increasing availability of data from many sources such as enterprise systems, sensors and social media, resulting in AI deployments on a larger scale. The development of deep learning algorithms, for example, enables AI systems to learn from data and identify patterns that would be difficult or impossible for humans to identify.