High-Performance IT: The Tech Industry Must Rethink Strategy To Help CIOs Deliver
Forrester, Wednesday, January 31st, 2024
In 2024, Forrester estimates that tech spending will reach $4.7 trillion, up 5.3% over 2023 - faster than GDP once again. This reflects the rising importance of information technology in business, governments, education, and society.
To deliver the capabilities that their businesses need to thrive and grow while retiring technology debt and reducing costs, technology leaders must change the model. An IT strategy disconnected from business goals jeopardizes the positive impact that IT teams can have on revenue, profit, customer satisfaction, and employee engagement.
To thrive and grow, firms must make a strategic commitment to 'high-performance IT,' defined as the pursuit of continuously improving business results through technology.