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All issuesVolume 311, Issue 1IT NewsTelco

Strategic Benefits Of Managed UC Services

Search Unified Communications, Monday, February 5th, 2024

Managed UC services offer several benefits for businesses, including improved network connections, communication software integrations and support for remote work.

IT departments looking to go lean are constantly seeking out ways to move applications, data and services to the public cloud. Essentially, they want to do more with less.

Yet, historically, unified communications (UC) remained in-house and on premises for several reasons. For example, organizations might get locked into long-term telecom contracts, have concerns about a lack of customization and control, or be fine with the attitude of "if it ain't broke, don't fix it."

Over the years, however, managed UC services have come a long way to create a solid set of benefits that may convince business leaders to reconsider on-premises deployments. Let's examine the purpose of managed UC services, how their benefits can reduce IT management and maintenance, and ultimately improve end-user productivity.

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