RMM Software (Remote Monitoring And Management Software)
Search IT Channel, Tuesday, February 13th, 2024
An RMM platform is one of several IT management and business operation products a channel partner might use to run its business, or a user can deploy to manage its IT operations.
RMM software (remote monitoring and management software) is a type of application that information technology (IT) service providers and departments use to maintain their clients' and business organizations' IT assets, infrastructure and systems. The software is a key management tool for managed service providers (MSPs), in particular, whose business model is based on the ability to deliver IT support services remotely. Other businesses use those same capabilities to monitor their IT systems and networks locally and remotely, while also delivering administrative services.