Rocketships And Red Tape: Justin Mealer On Leading IT At A Space Startup
Dissecting Popular IT Nerds, Monday, February 19th, 2024
In this engaging discussion, we delve into the evolution of IT infrastructure and the expanding role of the IT professional.
Our guest Justin brings insightful perspective, drawing from his space startup experience to discuss maximizing first call resolution and owning the user experience. Justin offers practical tips for starting with frameworks like ITIL but customizing processes for your environment. He sees constantly learning and seeking knowledge as vital for emerging leaders. Looking ahead, he provides thoughtful forecasts on how exciting technologies like AI may shape space IT roles in the years ahead. Tune in for practical, forward-thinking insights from Justin's diverse IT journey so far.