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All issuesVolume 311, Issue 4Events NewsCxO Events

no jitter: Shaping a New CX: The Rise of Generative AI-Powered Agent CoPilots (March 6th)

Wednesday, March 6th, 2024: 2:00 PM to 3:00 PM

Join Cognigy and Metrigy for a deep-dive conversation into how Generative AI-powered Agent CoPilots are working alongside human agents to take operational efficiency to a whole new level, and deliver customer service that consumers will love.

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no jitter: Shaping a New CX: The Rise of Generative AI-Powered Agent CoPilots (March 6th)

Metrigy will share enlightening research that sheds light on real-world views, impact and benefits of these AI solutions.

In today's dynamic contact center landscape, efficiency and customer satisfaction are paramount. AI Copilot and Agent Assist solutions are gaining momentum in the contact center industry as cutting-edge tools that enhance agent performance, streamline workflows, and elevate the customer experienc

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