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All issuesVolume 312, Issue 1IT Vendor NewsRed Hat

What To Expect In The Next Era Of Artificial Intelligence In Banking

Red Hat News, Thursday, March 7th, 2024

The rapid evolution of artificial intelligence (AI) has the potential to radically reshape how banks operate from front to back.

This wave of artificial intelligence will have a lasting impact on employees, customers, and regulators as it becomes more ubiquitous. Banks will need to navigate technology and organizational change with a renewed emphasis on collaboration in order to execute on their AI strategy.

Generative AI is a potent new tool in the bank's arsenal. It can take on more of the burden for customer servicing and reduce the toil of back office operations.

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