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All issuesVolume 313, Issue 1IT NewsCall Centers

Does Contact Center Tech Translate to Physical Stores?

Destination CRM, Friday, April 5th, 2024

WHAT WAS MY favorite job as a teenager? Wow, thanks so much for asking!

I was a retail customer service gal for most of my teen years. I did it all: I was a grocery store clerk (#4011 for bananas, #4040 for plums), I worked at the mall, and I did stints at two local pharmacies. But my favorite was the summer I worked at Blockbuster. We got 10 free rentals a week (!!), plus access to new releases one week early. I think it was my family's favorite job as well. And who could blame them? New releases were $6.14 for two nights-it adds up! One thing I don't miss, though? Six straight hours listening to the same five movie trailers on repeat. Ugh.

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