Where AI Makes A Difference For The Telecoms Industry (Reader Forum)
RCRWirelessNews, Friday, May 17th, 2024
Generative AI (GenAI) is a breathtaking technology feat that could substantially impact society and the economy. The business adoption rate will determine the extent of that impact and how quickly people adapt to working in new ways.
The role of Artificial Intelligence is growing steadily in the Telecommunications industry. The sector embraces AI to improve customer experiences, automate processes, increase productivity and refine network operations.
Enhancing customer experiences is the most significant opportunity, with AI as a critical driver for improving revenues and cost savings. However, a considerable challenge to adopting and implementing AI is the need for more skilled labor. Hybrid hosting for AI is preferred, but cloud hosting is growing. A strategic approach to choosing the platform for running AI workloads is becoming increasingly important. Partnerships are critical for the adoption of AI solutions in the industry, and co-development with partners has been identified as the preferred approach to developing AI solutions.