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All issuesVolume 314, Issue 3IT NewsCall Centers

Your Angry Complaints To Call Centers May Soon Be Soothed By AI

Business Insider, Saturday, May 18th, 2024

With the arrival of every new generation of networking technology, the comparison of mobile- and Ethernet-based solutions has traditionally been debated including now, prompted by the recent unveiling of the new Wi-Fi 7 standard (IEEE 802.11be). In keeping with this historical tradition, discussions of 5G and Wi-Fi 7 include deliberations centered around 5G private networks.

Both 5G and Wi-Fi 7 are technologically superior to their predecessors, and each has a role to play in networks at present and into the future. The market has seen an increase in adoption of private 5G networks, a dedicated cellular network technology that delivers fifth-generation (5G) cellular connectivity for private networks.

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