AI Job Anxiety Unfounded, Say CSP Leaders In New Survey
Fierce Network, Thursday, June 13th, 2024
This week we're talking about a small piece of a big survey and report we just released digging into how communication service providers are implementing AI and automation. And read through for the control plane, stat of the week, what I'm watching for next week, and a dropped packet.
While dire predictions abound that artificial intelligence (AI) will result in a mass-layoff jobs apocalypse, communication service provider (CSP) leaders are optimistic about the employment outlook in the age of AI and automation, according to a recent survey by Fierce Network Research.
We surveyed 120 CSP leaders in April and May about the overall state of AI and automation on the network and in the CSP business. The wide-ranging survey yielded meaty insights about how CSPs are implementing AI and automation across the entire business to enhance efficiency, reduce costs and improve service quality.