10 Ways To Prevent Shadow AI Disaster
CIO, Monday, July 8th, 2024
Unsanctioned AI in the workplace is putting company data, systems, and business relationships at risk. Here's how to pivot employees' AI curiosity toward acceptable use - and organizational value.
Like all technology-related things, shadow IT has evolved.
No longer just a SaaS app handling some worker's niche need or a few personal BlackBerries snuck in by sales to access work files on the go, shadow IT today is more likely to involve AI, as employees test out all sorts of AI tools without the knowledge or blessing of IT.
The volume of shadow AI is staggering, according to research from Cyberhaven, a maker of data protection software. According to its spring 2024 AI Adoption and Risk Report, 74% of ChatGPT usage at work is through noncorporate accounts, 94% of Google Gemini usage is through noncorporate accounts, and 96% for Bard. As a result, unauthorized AI is eating your corporate data, thanks to employees who are feeding legal documents, HR data, source code, and other sensitive corporate information into AI tools that IT hasn't approved for use.