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All issuesVolume 316, Issue 3IT Vendor NewsLenovo

Lenovo Takes Customer Satisfaction To New Heights With E-Services Enhanced By Generative AI

Lenovo News, Tuesday, July 16th, 2024

Solving customer issues quickly, accurately and effectively on a global scale with new GenAI tools powered by GPT-4

Lenovo's AI solution helps human experts improve the speed, accuracy and quality of interactions with customers on global support forums. The technology also enhances two existing customer-facing chatbots, enabling them to offer more human-like interactions and help with a wider range of support issues.

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