Worldwide Unified Communications And Collaboration (UC&C) Market To See Continued Growth Through 2028, IDC Finds
FutureCIO, Monday, August 26th, 2024
The International Data Corporation (IDC) report, Worldwide Unified Communications and Collaboration Forecast, 2024-2028, revealed that the worldwide unified communications and collaboration (UC&C) market is projected to reach $69.1 billion in revenue in 2024 and $85 billion by 2028, with a compound annual growth rate (CAGR) of 5.7%.
"The UC&C market has matured after significant investments were made in the past few years by businesses to address the changed work environment," said Jitesh Gera, Unified Communications and Collaboration research manager at IDC.
"In addition, the crowded UC&C market has led many solutions toward commoditisation. However, AI is changing the game altogether, bringing a fresh wave of new and differentiated capabilities likely to draw more investments in the coming years as businesses vie for enhanced employee productivity and better customer engagement."